How can I stop tour statistics emails from being sent out for a closed property?

Stopping tour statistics emails from being sent out is easy! 

1) Go to the respective your client panel

2) Click on the "Deactivate Tour" button

This will stop the tour statistic emails from being sent out as well deactivate the tour link. If you are needing the tour link to still be live, do not click the deactivate tour link and instead update the Customer Support team. We can ensure the tour statistics are not sent out any longer and keep the tour live. 

If you need to reactivate the tour, contact us via chat at virtuance.com, email us at info@virtuance.com or give us a call 1-844-443-7325 ext 1. 


Did you find it helpful? Yes No