How long are my Matterport tours hosted?

Virtuance hosts Matterport tours for 6 months, and after 6 months, they are automatically deleted by our systems.

Prior to any Matterport 3D Tour being deleted, our team will email you to see if you'd like to renew the tour for 6 more months. The cost for renewal is $19 for each 6 month period.

You can reply back to the email to confirm, or contact the Client Success team directly to renew!

You can reach Virtuance Client Success by chat at, by email at, or by phone at 1-844-443-7325 if you have any questions or need any assistance!

**Matterport 3D Tours are offered in select markets. 

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