What is Flexible Scheduling?

Flexible scheduling is an option we provide for you if the property is vacant,or the photo shoot date and time is not dependent on other factors, like staging, or needing the seller to be onsite. If you select this option while scheduling, either online or over the phone, you choose a date range where the property is available. The last date in your date range is the last possible date the photo shoot will be scheduled!


From there, our system will check dates and times for you within that date range, and select the best appointment time that optimizes our photographers drive time, which in turn, decreases our carbon footprint! The system will finalize the time for you, and you will receive a photo shoot confirmation email by 3 PM the evening before the date and time of your photo shoot. Our photographers will still be present at the property at the date and time specified in your confirmation email!


Our flex scheduling option saves on average 2000 miles a week of driving or about 1 T of CO2 from being released into the air every week! The Photographers and Mother Nature thank you for choosing this option! 


Here's what happens when you choose flexible scheduling:

When scheduling, you will be prompted to choose a date range when the property is available for photos, our system will provide ask you to either choose a specific photographer, or select the "Best Available Photographer" option. This option allows our system to optimize our photographer's drive times the most!

Once you have scheduled a flexible shoot, the system will hold a time slot for you within that time range, so you never have to worry about missing out on your photo deadline. You will also receive a confirmation of the placed order!

If you're flexible on the day but still have scheduling limitations (mornings only, or only after 4pm) please select "I Need a Specific Day or Time" to preview all timeslots available so you can choose the time that works best to work around any homeowners, cleaners or stagers.


And here's where the magic happens: 

Every day the system will review the schedule to see if there's a better option to minimize drive time within your timeframe. If there is, the system will move the shoot to the best time slot. 


When do I get a confirmation of the scheduled appointment time? 

Our system will fully finalize photoshoots at 3pm Local Time the day before and send a scheduling confirmation email at that time to ensure you are in the loop! 


I set my date range to Monday through Friday of this week and now it's Tuesday and I still don't have a scheduling confirmation email! What's going on?  

Worry not! The system always has a time locked in for you but because the shoot could move if a more favorable route is found, we only send you a scheduling confirmation email once the system has locked in a confirmed date and time of the photoshoot when we are sure it won't move. Your scheduling confirmation email will have the exact date and time of your shoot and your photographer's name and photograph. Our photographer will arrive onsite at the date and time noted in the final confirmation email.

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